Recruiting Services | SNF BackOffice
Back Office Solution

Recruiting

Contact. Qualify. Schedule.

Reduce your time to hire.

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Recruiting Services Illustration
94%
94% of SNFs have staffing shortages1
154%
154% increase in agency use per SNF on average2

Do any of these resonate with you?

Challenged with not filling positions fast enough?

Spending too much money with nursing agencies?

Applicants not being communicated with regularly?

Struggling to meet government mandated staff minimums?

Managers too overwhelmed to focus on recruiting effectively?

Ready to enhance your control of recruiting for all your facilities?

Recruitment Optimization Options

Gold

Contact.Qualify.Schedule

  • Contact applicants via phone, text or email
  • Qualify applicants based on predefined objective criteria
  • Schedule qualified applicants for an interview
  • Provide recommended applicant journey diagram
  • Provide recommended candidate management process diagram
  • Provide recommended candidate journey
  • Publish & maintain job ads in ATS
  • Candidate interaction through ATS – email and SMS text
  • Candidate interaction – phone (both inbound and outbound)
  • Communication with corporate HR director
  • Communication with facility staff directly
  • Contact ATS for issues directly relating to service
  • Weekly KPI reporting

Platinum

Everything in GOLD plus:

  • Manage application forms
  • Manage pre-screening / screening forms
  • Ongoing staff training for new hires
  • Manage employee onboarding paperwork in ATS (if applicable)
  • Assist with updating job ads per client instructions
  • Contact ATS for any issues
  • Job Board Oversight

Optional Addons

  • Custom reporting
  • Custom, branded website ATS integration
  • Custom Onboarding
  • Communication with facility hiring managers

Setup

  • Discovery calls with facility hiring managers
  • Documentation of current hiring process
  • Documentation of current Candidate Journey
  • Documentation of current application process
  • Update setup/configuration of ATS
  • Create application forms
  • Create pre-screening questions/screening forms in ATS (if applicable)
  • Create staff procedures
  • Create application forms
  • Initial staff training
  • Setup employee onboarding paperwork in ATS (if applicable)
  • Define reporting needs

Contact Us for a customized quote, tailored to your needs.

50
SBO saves 50 hours per SNF per month on average

What can we do for you?

Contact. Qualify. Schedule.

SNF Back Office provides our clients with results by utilizing our unyielding focus to execute the critical recruiting activities of consistently and methodically Contacting, Qualifying, and Scheduling applicants.

Contact

We will persistently contact and follow up with all applicants that come into your ATS, via phone, text and email, efficiently and professionally. With humans and a personal touch.

Qualify

Based upon pre-defined, objective criteria, our team will expeditiously qualify or disqualify the applicant.

Schedule

Once qualified, we effectively schedule the interview with the predefined hiring manager for that position.

How will you benefit from working with SNF Back Office?

Save Time for Hiring Managers

Allow your hiring managers to invest more time and energy on supporting and retaining employees, maintaining and enhancing company culture, interviews, and the hiring and onboarding process, while leaving the time-consuming tasks of Contacting, Qualifying, and Scheduling applicants to us.

Reduce Agency Use and Save Money

Hire more employees and spend less with agencies by allowing our results focused team to optimize every applicant's experience while concentrating on Contacting, Qualifying, and Scheduling as many applicants as possible.

Enhance Your Control

Utilizing your Applicant Tracking System, data, applicants, interviewers, culture, and qualification criteria, we will tailor our process to your needs.

Reduce Speed to Hire

Fill positions faster by allowing our team to focus on your applicants like it's our job, because it is!

Better Results With Proven Processes

As an optimization focused organization, our effective workflows have been tweaked, and are continually improving, based on continuous review grounded by intelligent data.

Our Global Workforce Is Your Advantage

Focusing on EU countries most aligned with the culture and work ethic of the US, you benefit from our global workforce focused on getting the best results for your team. Our US based account managers harmoniously work with you and our global teams.

Technology Drives Results

Leveraging our evolving best practices and industry experience, SNF Back Office utilizes integrated, proprietary and proven technology designed to allow us to be the most efficient in providing results for our clients.

We Support

Recruitment Process Optimization FAQ's

Where is your team located?
Our team is globally distributed with a focus on EU countries that align with US work culture and ethics. We also have US-based account managers who work directly with clients to ensure seamless communication and service delivery.
Is your team dedicated or shared?
We provide dedicated team members for your account to ensure consistency and quality of service. This dedicated approach allows our team to develop a deep understanding of your specific operations, systems, and requirements.
Will we know who is working on our account?
Yes, absolutely. You'll be introduced to your dedicated team members and will have direct communication channels with them throughout our partnership.
Do you charge differently for different sized facilities?
Our pricing is tailored to the specific needs and size of each facility. We understand that different operations have different requirements, and we structure our services and pricing accordingly to provide the best value.
How is this service different from the automated scheduling software on the market?
Unlike automated systems, we provide a human touch with dedicated professionals who personally contact, qualify, and schedule candidates. Our team can adapt to unique situations, provide personalized communication, and make judgment calls that automated systems cannot.
Why can't we just do this ourselves?
While you certainly could handle these tasks internally, our dedicated team allows your hiring managers to focus on more strategic activities. We bring specialized expertise, proven processes, and dedicated resources that can significantly improve efficiency and results without the overhead of additional full-time staff.
Will you customize your offering to our specific needs?
Yes, we tailor our services to meet your specific requirements. We work with your existing systems, processes, and criteria to ensure our services integrate seamlessly with your operations and deliver the results you need.
What resources need to stay employed at our company if we work with you?
You'll still need hiring managers to conduct interviews and make final hiring decisions. Our service complements your existing HR team by handling the time-consuming tasks of contacting, qualifying, and scheduling candidates, allowing your team to focus on strategic activities.
Competition for staff is fierce. How can you help us?
Our rapid response to applicants gives you a competitive edge. By quickly engaging with candidates, we help prevent them from accepting positions elsewhere. Our professional communication also enhances your employer brand, making your organization more attractive to potential employees.
Do you provide HR services?
Our focus is specifically on the recruitment process optimization. While we don't provide comprehensive HR services, our recruitment support complements your existing HR functions by handling the critical initial stages of the hiring process.
Does your team interview applicants?
No, we don't conduct formal interviews. Our role is to contact applicants, qualify them based on your predefined criteria, and schedule interviews with your hiring managers. The actual interviews and hiring decisions remain with your team.
Does your team make hiring decisions?
No, all hiring decisions remain with your organization. We simply streamline the process by ensuring that only qualified candidates who meet your specific criteria are scheduled for interviews with your hiring managers.
Do you work with or replace my current HR/Recruiting person/team?
We work alongside your existing HR/Recruiting team, not replace them. Our services complement their efforts by handling the time-consuming tasks of contacting, qualifying, and scheduling candidates, allowing your team to focus on more strategic aspects of HR and recruitment.
Will SNF Back Office help us get more applicants into our recruiting funnel?
While our primary focus is on optimizing the process for existing applicants, our Platinum tier includes job board oversight which can help improve your job postings' visibility. Additionally, by providing a better candidate experience, you may see increased referrals and improved employer branding, which can attract more applicants.

Ready to Optimize Your Recruitment Process?

Contact our team today to learn how our recruitment optimization solutions can benefit your organization.

1 Reference: https://skillednursingnews.com/2021/06/94-of-nursing-homes-face-staffing-shortages

2 Reference: https://skillednursingnews.com/2021/06/nursing-homes-use-of-staffing-agencies-soars-during-pandemic-as-workforce-crisis-deepens

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